Cookie Policy
Last updated: September 2025
1. Introduction
This Cookie Policy explains how Trusted Care Support (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website trustedcaresupport.com.au (the “Site”). This policy should be read together with our Privacy Policy.
2. What Are Cookies & Similar Technologies
- Cookies are small text files placed on your device (computer, mobile, tablet) when you visit a website.
- Other tracking technologies include web beacons, pixels, local storage, session storage, etc.
They help the website recognise you, record information about your visits, preferences, and to improve functionality and performance.
3. Types of Cookies We Use
We may use various types of cookies, including:
| Category | Purpose | Duration / When It Expires |
|---|---|---|
| Strictly necessary / essential cookies | Required for the basic functioning of the Site (e.g. to manage sessions, login, form data) | Session or persistent |
| Performance / analytics cookies | To collect data about how visitors use the Site (pages visited, time spent, errors) | Usually persistent, often from third-party analytics services |
| Functionality / preference cookies | To remember your preferences (e.g. language, region) | Persistent |
| Advertising / targeting cookies | To deliver relevant adverts, track effectiveness of campaigns, retargeting | Persistent, often third-party |
4. Third-Party Cookies
We may allow third parties to place cookies on your device (for analytics, advertising, social media plugins). These third parties have their own cookie policies; we do not control them directly.
5. Cookie Consent & Control
When you first visit the Site, you may be presented with a cookie banner or pop-up that requests your consent (where required by law) for non-essential cookies (e.g. analytics, advertising).
You can control or reject cookies by:
- Adjusting your browser settings to block or delete cookies (note: blocking essential cookies may affect site functionality).
- Using opt-out mechanisms provided by analytics or advertising providers (e.g. Google Analytics opt-out).
- Using privacy tools or browser extensions.
Below are links to major providers’ opt-out or privacy controls:
- Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout/
- Network Advertising Initiative (for US, but useful reference): https://optout.networkadvertising.org/
6. How to Manage Cookies in Your Browser
Browser settings generally allow you to:
- See what cookies are stored.
- Block cookies from certain or all websites.
- Delete specific cookies or all cookies.
- Block third-party cookies.
- Set your browser to prompt before accepting cookies.
Refer to your browser’s help pages for instructions (e.g. Chrome, Firefox, Safari, Edge).
7. Consequences of Disabling Cookies
If you disable or refuse cookies, some features of the Site may not function properly (e.g. login sessions, preferences, analytics). Performance may degrade, or user experience be limited.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. The “Last updated” date will reflect changes. Where changes are material, we may notify you (e.g. via banner or site notice).
9. Contact
If you have any questions about this Cookie Policy or our use of cookies, please contact us using the details in our Privacy Policy (see “Contact Us”).